Speed
How fast, actually
Not the fastest we've ever managed. The median and the 95th percentile, measured from the moment you pay to the moment the visa is in your inbox — including the time spent waiting on a government.
Overall
Across every destination
- Median delivery
- Not published yet
- 95th percentile
- Not published yet
- Inside the promise
- Not published yet
- Median support reply
- Not published yet
All destinations
19 in 20 arrive by here
Trailing 90 days
24/7
By destination
Promised versus delivered
United Arab Emirates
Promised 24 hrs · median 18 hrs · p95 23 hrs
Thailand
Promised 3 days · median 2.1 days · p95 2.9 days
Vietnam
Promised 4 days · median 2.8 days · p95 3.8 days
Singapore
Promised 4 days · median 3.2 days · p95 3.9 days
Sri Lanka
Promised 3 days · median 1.4 days · p95 2.6 days
Malaysia
Promised 3 days · median 1.9 days · p95 2.8 days
Japan
Promised 6 days · median 4.6 days · p95 5.8 days
United Kingdom
Promised 8 days · median 6.9 days · p95 7.9 days
Schengen Area
Promised 10 days · median 8.4 days · p95 9.8 days
Why the bar never reaches the end
Method
What's being measured
The clock starts at payment
Not at submission, not when a specialist picks it up. If you pay at 23:50 and we file at 09:00 the next morning, those nine hours count against us. Time spent waiting for you to upload a missing document is excluded — that is the only exclusion.
The clock stops at delivery
When the visa document is in your inbox and visible in your profile. Not when the government approved it internally, which can be hours earlier and is not something you can act on.
Why the 95th percentile is published
A median is easy to look good on and tells you nothing about your risk. The p95 is the number that matters when you have a flight booked: nineteen applications in twenty arrive at or before it. Where we quote a delivery date at checkout, it is set from the p95, not the median.
Appointment-based destinations
The United States and some Schengen categories require an in-person appointment whose date is set by the mission, not by us. Those are excluded from the medians above, because including them would measure consulate calendars rather than our filing speed. They appear separately in the transparency report.
See the live picture
Current operational status for every filing lane, updated every 60 seconds.